Business Development Center
Our Call Center.
Your Profit Center.
MOTiiV’s Business Development Center provides turn-key solutions to drive more traffic to your sales and service departments for the life of your customer. Our platform is optimized to generate more business with a comprehensive customer retention and prospecting strategy. We focus on quality of service to give each customer a great experience and to drive dollars.
CSI Calls
(Sales & Service)
CSI Calls
Services & Features
- Capturing and Verifying Email
- Setting Sold First Service or Next Service Appointments
- Ensure satisfaction and dealership quality after purchase or repairs
CSI Calls
Services & Features
- Capturing and Verifying Email
- Setting Sold First Service or Next Service Appointments
- Ensure satisfaction and dealership quality after purchase or repairs
Inbound Service Appointment Setting
Inbound Service Appointment Setting
Services & Features
Let us handle your inbound appointments and make scheduling an appointment at dealerships a snap for customers
Inbound Service Appointment Setting
Services & Features
Let us handle your inbound appointments and make scheduling an appointment at dealerships a snap for customers
Service Retention
Service Retention
Services & Features
- Manufacturer Programs Maintenance Reminders
- X Month No Service
- Declined Services
- Stay in contact with your customers and give them the option to take advantage of all the services a dealership offers
Service Retention
Services & Features
- Manufacturer Programs Maintenance Reminders
- X Month No Service
- Declined Services
- Stay in contact with your customers and give them the option to take advantage of all the services a dealership offers
Recall Notifications
Recall Notifications
Services & Features
Notify and schedule appointments for customers to have their recall(s) completed
Recall Notifications
Services & Features
Notify and schedule appointments for customers to have their recall(s) completed
Special Order Parts Notification
Special Order Parts Notification
Services & Features
Notify and schedule appointments for customers when their special-order parts arrive
Special Order Parts Notification
Services & Features
Notify and schedule appointments for customers when their special-order parts arrive
Missed Sales Opportunities
Missed Sales Opportunities
Services & Features
Get detailed analysis on why a purchase wasn’t made with store visits and phone ups
Missed Sales Opportunities
Services & Features
Get detailed analysis on why a purchase wasn’t made with store visits and phone ups
Lease Renewal Notification
Lease Renewal Notification
Services & Features
Contact customers to inform them of their approaching lease term expiration
Lease Renewal Notification
Services & Features
Contact customers to inform them of their approaching lease term expiration
Additional Calls
Additional Calls
Services & Features
Want us to call your mom, wife, or check up on your kids? Give us their number and we’ll do it! But really, just let us know what you need.
Additional Calls
Services & Features
Want us to call your mom, wife, or check up on your kids? Give us their number and we’ll do it! But really, just let us know what you need.